Last updated: 22 September 2026
Welcome to Transfer Malaga Costa. These Terms and Conditions explain the rules that apply when you use our website, request a quotation, make a booking, or use one of our private transfer or chauffeur services.
By making a booking with Transfer Malaga Costa, you agree to these Terms and Conditions. Please read them before confirming your journey.
Transfer Malaga Costa provides private transport and airport transfer services in Malaga, the Costa del Sol and other destinations offered through our website.
Our contact details are:
Transfer Malaga Costa
C. las Ventas, 1, portal 2
Nueva Andalucía
29660 Marbella, Málaga
Spain
Email: info@transfermalagacosta.com
WhatsApp: +34 662 01 55 76
Phone: +34 617 555 207
Legal business name / NIF-CIF: [ADD BEFORE PUBLISHING]
Customers can request or arrange a transfer through our website, booking form, WhatsApp, telephone or email.
When making a booking, you must provide correct information, including where relevant:
Please check your booking information before confirming your journey.
A booking becomes confirmed when Transfer Malaga Costa accepts the booking and sends confirmation or otherwise confirms the journey with you.
We aim to provide clear prices before travel. The price confirmed for your booking applies to the journey described in your booking confirmation.
Unless we tell you otherwise, the quoted price covers the agreed transfer and any items specifically stated as included in your booking.
The website states that standard quotations may include tolls and taxes. Customers should check their booking confirmation for the exact price and included services.
Payment methods and payment timing will appear during the booking process or will be explained when the booking is confirmed.
Extra costs may apply if you request a material change to the original journey, such as:
We will explain applicable extra charges where reasonably possible before providing the additional service.
For airport pickups, please provide your correct flight number.
Transfer Malaga Costa may use flight information to monitor expected arrival times and plan airport pickups. The website currently states that flight monitoring forms part of the airport transfer service.
Customers should contact us as soon as possible if:
Flight monitoring does not remove the customer’s responsibility to provide correct travel information.
The website currently states that airport pickups include a complimentary waiting period of approximately 30 to 35 minutes.
Any additional waiting arrangements or charges should follow the terms confirmed with the customer at the time of booking.
Please contact us if immigration, baggage collection or another issue causes a long delay after your flight arrives.
For airport pickups, meeting instructions may include a designated meeting point or an arrivals-area meeting.
Keep the contact number used for your booking available after landing.
If you cannot find your driver, contact Transfer Malaga Costa before leaving the agreed meeting area or arranging alternative transport.
Customers must give accurate passenger and luggage information when booking.
Vehicle capacity differs by vehicle class. Large suitcases, wheelchairs, pushchairs, golf bags, sports equipment or other large items should be mentioned before travel.
We may need to provide a larger vehicle if the requested vehicle cannot safely carry all passengers and luggage.
Passengers must not ask a driver to carry more people than the vehicle can legally accommodate.
Child seats may be available when requested during booking.
Please tell us the number and approximate age of children travelling so that suitable arrangements can be discussed.
Parents and guardians remain responsible for ensuring that the information provided about the child is correct.
If you need to change:
contact us as soon as possible.
We will try to accommodate reasonable changes, but availability cannot always be guaranteed.
A major booking change may affect the price.
If you wish to cancel a booking, contact us as soon as possible by email, telephone or WhatsApp.
Passengers should be ready at the agreed pickup place at the agreed time.
If a passenger cannot be found, we may attempt to contact them using the details supplied during booking.
A booking may count as a no-show if the passenger does not appear within the applicable waiting period and cannot be contacted.
Any no-show charge should follow the policy communicated during booking.
We may provide a different vehicle of a similar or higher suitable category where necessary because of availability, maintenance, safety or operational reasons.
We may also change the assigned driver.
Any replacement vehicle must remain suitable for the booked number of passengers and declared luggage.
Travel times can change because of circumstances outside our reasonable control, including:
We will take reasonable steps to complete the journey safely, but estimated arrival times cannot amount to an absolute guarantee.
Passengers should allow enough time when travelling for a flight, train, appointment or event.
Passengers must behave in a safe and respectful way.
Drivers may refuse or stop a journey where a passenger:
Customers may need to pay for damage caused deliberately or through serious misuse, where permitted by law.
Smoking or vaping should not take place inside our vehicles.
Customers should ask before consuming food or alcohol inside a vehicle.
Applicable Spanish laws and safety requirements always apply.
If you believe you left an item in one of our vehicles, contact us as soon as possible.
We will make reasonable efforts to locate the item, but we cannot guarantee recovery of lost property.
The customer may need to cover reasonable delivery or shipping costs if an item has to be returned.
We try to keep route information, prices, travel times, vehicle details and service descriptions accurate.
Travel times and distances shown on the website are estimates and may change because of traffic, road conditions or the exact pickup and destination.
A price shown on an individual route page should be read together with the applicable vehicle type and booking details.
Unless stated otherwise, the website design, written content, branding, graphics and other original materials on transfermalagacosta.com belong to Transfer Malaga Costa or are used with permission.
Users may not copy, republish or commercially use protected website material without permission.
Nothing in these Terms removes any rights or protections that cannot legally be excluded under applicable consumer law.
To the extent allowed by law, Transfer Malaga Costa will not be responsible for indirect losses caused by events outside our reasonable control.
Our responsibility for a booking remains subject to applicable Spanish and European law.
We process personal information according to our Privacy Policy.
Please read the Privacy Policy before submitting personal information through the website.
We may update these Terms and Conditions when our services, website, legal requirements or business practices change.
The current version will appear on this page with its latest revision date.
These Terms are governed by applicable Spanish law and any mandatory European Union consumer rules.
Any dispute will follow the courts and consumer-protection rules that apply under relevant law.
Questions about these Terms and Conditions can be sent to:
Email: info@transfermalagacosta.com
WhatsApp: +34 662 01 55 76
Phone: +34 617 555 20
